Return & Shipping Policy

Return:
If you receive the product, you can return it for any reason, but you need to bear the shipping cost of the product. The shipping cost varies from country to country. You need to contact our customer service by email to determine your shipping amount and shipping amount based on your location. The price announced by our shipping logistics company shall prevail. At the same time, we require that the packaging must be complete and must be consistent with our original packaging. The product cannot be damaged and cannot affect our re-sale. If there is damage, it will affect our re-sale, we will refuse Accept the return. And no refund will be given. If the requirements are met, we will refund the payment on 3 business days, and the specific date of payment will need to be consulted with the bank of the bank card you are using.

Shipping Policy
Please note that orders to US destinations may take 5-20 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

After your payment is authorized and verified, standard orders can still take 7-10 business days to process. This is just an estimate and doesn't include weekends or holidays.

When your order has been shipped, you will receive an email with tracking information.

We will select a professional logistics company based on the delivery address you left to ensure on-time delivery.. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at point of checkout.

The following chart is for orders placed after 8:00 PM PST on Wednesday, November 28 2018:
FREE Domestic Shipping (Over $90.00)*
FREE US Shipping 5- 20 Business Days
FREE Canadian Shipping 7 - 25 Business Days
FREE UK Shipping 7 - 23 Business Days
The average logistics time in other countries is 10-30 days, depending on your specific location, but please believe that we are trying to speed up logistics and reduce the waiting time.


Our customer service email:
We support 24hr email support
As our customer service center has not been set up yet, we can only provide technical support through email for the time being
If you have any questions, please contact us by email. We will process your email within 24hr.